All hospital healthcare managers work with physicians, make policy decisions, oversee patient care and budgeting and accounting, and lead marketing efforts to ensure their organization functions smoothly.
The front office staff is responsible to manage and issue the right keys of the accommodations to the right guests. On guests' request, the staff also makes arrangement for transportation, babysitting, or local touring while the guest is staying in the hotel.
Front Desk Officer
Responsibilities include greeting guests, issuing visitor badges, taking phone calls, sorting correspondence, answering to client inquiries, ordering office supplies, maintaining the reception area clean and organized, receiving shipments, updating records and files, maintaining schedules
Front Office Manager
A Front Office Manager is a person who is responsible for making supervisory decisions regarding the front desk / reception of a hotel or hospitality establishment. Front Office Managers ensure that guests have a pleasant experience while checking into a hotel.
